CREDIT CARD PAYMENT
Our webshop provides your customers with a secure credit card payment solution provided by CIB Bank. Security is based on data separation. The Webshop receives information about the order from the customer, and CIB Bank will only get the card information required for the payment transaction on the 256-bit TLS encrypted payment page. The webshop will not be informed about the content of the payment page, only the CIB Bank will have access to it. The result of the transaction will be announced on the website of the Webshop after payment. Your browser must support TLS for card payments. The price of the purchased goods/services, the amount paid is immediately blocked on your account. Please read our detailed guide!
In case of this payment method, we will direct you to the eCommerce system of CIB Bank. There you can use your credit card to settle the bill. You must always provide your credit card details on the bank's website, so they will not reach us under any circumstances.
Accepted credit cards: Visa (also some Electron cards), MasterCard, Internet Cards.
Country and country code of The Present International Co. Ltd.'s registered office: Hungary (HU)
You can pay quickly and securely with a credit card in our webshop.
Data processing related to online payment
Name of the data processor: CIB Bank Zrt.
The registered office of the data processor: 1027 Budapest, Medve u. 4–14.
Telephone number of the data processor: +3614242242
The e-mail address of the data processor: firstname.lastname@example.org
Website of the data processor: https://www.cib.hu/
The Data Processor participates in the execution of the Online Payment on the basis of the contract concluded with the Data Controller. In doing so, the Data Processor manages the billing name and address of the data subject, the order number and the date within the civil law limitation period.
Here’s a brief overview of how to manage your shopping in a safe way.
What to look for when shopping?
TLS stands for Transport Layer Security. Our bank has a 256-bit encryption key that protects the communication channel. A company called VeriSign allows CIB Bank to use the 256-bit key to secure TLS-based encryption. Currently, 90% of the world’s e-commerce uses this encryption method. The browser program used by the customer encrypts the cardholder's data with the help of TLS before sending, so that they are sent to CIB Bank in encrypted form, thus they cannot be interpreted by unauthorized persons.
CIB Bank's internet payment system allows the use of Mastercard / Maestro, VISA and VISA Electron bank cards belonging to the VISA product family (only if authorized by the issuing bank) and payment with a web card suitable for internet use.
In the case of payment by credit card, after a successful transaction - this means acceptance after checking the validity of the credit card and the cover - CIB Bank will start debiting the Cardholder's account with the consideration for the goods or services.
If you are not redirected from the payment page to the Web Store page, the transaction will be considered unsuccessful. If you click on the "Back" or "Refresh" button of the browser on the bank payment page, or closes the browser window before being redirected back to the store, payment will be considered unsuccessful.
If you would like more information about the result of the transaction, in case of its failure, the reason and details, please contact your bank account.
What types of cards can I pay with?
With VISA and Mastercard embossed cards, respectively. with some VISA Electron cards. The possibility to use VISA Electron cards on the Internet depends on the bank issuing the card. The VISA Electron type bank card issued by CIB can be used for online purchases.
Which banks' cards are suitable for online payments?
With all VISA and Mastercard / Maestro cards that have been authorized for internet payment by the card issuing bank, as well as web cards specifically designed for internet use.
Is it possible to pay with shopping cards?
Points collection cards issued by merchants / service providers with loyalty points cannot be paid for online.
Is it possible to pay with co-branded cards?
It is possible to pay with any co-branded card that is a MasterCard or VISA based card suitable for online payment.
How does the online bank background payment process work?
The customer initiates the payment on the website of the merchant / service provider after choosing the bank card payment method, as a result of which he is transferred to the payment page of the Bank with a secure communication channel. To make a payment, you must provide your card number, expiration date, and the 3-digit verification code on the signature strip on the back of the card. You initiate the transaction, from then on the card goes through real-time authorization, within the framework of which the authenticity, coverage and purchase limit of the card data are checked. If all the data is sufficient to continue the transaction, the amount to be paid will be blocked on your card by the account holder's (card issuer's) bank. The amount will be debited (deducted) within a few days, depending on the bank holding the account.
How is internet card shopping different from traditional shopping?
We distinguish between Card Present and Card not Present transactions. The Card Present transaction is done using a POS terminal device. After removing the card and entering the PIN code, the terminal contacts the cardholder's bank, through the authorization center and, depending on the type of card and the card issuer, via the VISA or MasterCard network. This is where the validity and coverage check (authorization) takes place. Going back on the former route, the POS terminal (or the merchant) receives the approval or rejection. The buyer signs the receipt. A Card not Present is a transaction in which the credit card is not physically present. This includes transactions by letter, telephone or electronic means (Internet), for which the customer (cardholder) initiates the transaction by entering the card data requested on a secure (256-bit encrypted) payment page. You will receive a so-called license number, which is the same as the number on the paper-based receipt.
What does the reservation mean?
The transaction is immediately followed by a reservation (blocking) when the bank becomes aware of it, as the actual debit must first receive the official data, which takes a few days and below which the purchased amount can be spent again. Therefore, with the reservation, the money bought or withdrawn is separated and placed under a reservation. The booked amount belongs to the account balance, ie it bears interest, but once again it cannot be spent. The reservation provides for the rejection of transactions that are no longer covered, although the account balance would in principle still allow for this.
FAILED PAYMENTS AND ACTIONS
In what cases can a transaction fail?
Usually a payment order not accepted by the card issuing bank (ie where the customer received the card); but in the case of the use of a bank card, this may also be due to the fact that due to a telecommunication or IT error, the request for authorization does not reach the card issuing bank.
Account type error
What to do if the payment procedure fails?
In each case, a transaction ID is generated from the transaction, which we recommend to record. If a transaction is declined by the bank during the payment attempt, please contact your account-holding bank.
Why contact the account-holding bank in case of payment failure?
During the card verification, the account-holding (card-issuing) bank notifies the bank (accepting) the bank collecting the amount whether the transaction can be performed. The accepting bank may not disclose confidential information to a customer of another bank, only the bank identifying the cardholder has the right to do so.
However, what does it mean if I received an SMS from my bank to book / block the amount, but the merchant / service provider indicates that the payment failed?
This phenomenon may occur if the card has been verified on the payment page, but you have not returned to the merchant / service provider's website. In this case, the transaction is considered incomplete, so it is automatically considered unsuccessful. In this case, the amount will not be charged to your card, the reservation will be canceled.
What do VeriSign and the 256-bit encrypted TLS communication channel mean?
TLS stands for Transport Layer Security. Our bank has a 256-bit encryption key that protects the communication channel.A company called VeriSign allows CIB Bank to use the 256-bit key to secure TLS-based encryption. Currently, 90% of the world's e-commerce uses this encryption method. The browser program used by the customer encrypts the cardholder's data with the help of TLS before sending, so they are sent to CIB Bank in encrypted form, thus they cannot be interpreted by unauthorized persons.
After payment, my browser warned me to leave the security zone. Is the security of my payment guaranteed in this way?
Absolutely yes. The payment process takes place over a 256-bit encrypted communication channel, making it completely secure.After the transaction, you will be returned to the merchant's website, if the merchant's page is not encrypted, your browser will warn you that you have left the encrypted channel. This does not pose a threat to payment security.
What does the CVC2 / CVV2 code mean?
In the case of MasterCard the so-called Card Verification Code, in the case of Visa the so-called Card Verification Value is a numeric value encoded on the magnetic stripe of a bank card that can be used to determine the authenticity of a card. The so-called The CVC2 code, which appears in the last three digits of the number on the back of the Mastercard / Maestro cards, must be entered when shopping online.
What does Verified by Visa mean?
Visa cardholders registered in the Verified by Visa system choose a password from the card-issuing bank, which allows them to identify themselves when shopping online, and which provides protection against unauthorized use of Visa cards. CIB Bank accepts cards issued within the framework of the Verified by Visa system.
What is Mastercard SecureCode?
Mastercard / Maestro cardholders registered in the Mastercard SecureCode system choose a password from the card-issuing bank, which allows them to identify themselves when shopping online and which provides protection against unauthorized use of Mastercard / Maestro cards. CIB Bank accepts cards issued within the framework of the Mastercard SecureCode system.
What does the UCAF code mean?
For MasterCard / Maestro cards, any unique code you may have received from your card-issuing bank. If you didn't receive one, leave the field blank.